Business communications news, product updates, and industry insights from Accent.https://www.accentvoice.com/https://www.accentvoice.com/schools-modernizing-phone-systems/https://www.accentvoice.com/schools-modernizing-phone-systems/If you run technology for a school district in 2026, your phone system does a lot more than handle phone calls. It’s your emergency notification backbone. It’s how parents reach the front office on a snow day. It’s theThu, 02 Apr 2026 13:25:28 GMTBlogIndustry Trendshttps://www.accentvoice.com/the-state-of-business-communications-in-2026-ai-cloud-and-what-actually-matters/https://www.accentvoice.com/the-state-of-business-communications-in-2026-ai-cloud-and-what-actually-matters/The phone system used to be the thing nobody thought about until it broke. That era is over. Between AI that actually listens to your calls, cloud platforms that replace entire server rooms, and remote work that isn’tMon, 23 Mar 2026 15:54:25 GMTBlogIndustry TrendsNewshttps://www.accentvoice.com/how-microsoft-teams-voice-calling-enhances-business-communications/https://www.accentvoice.com/how-microsoft-teams-voice-calling-enhances-business-communications/Microsoft Teams has become the go-to collaboration tool for businesses worldwide, offering seamless messaging, video conferencing, and document sharing. However, many organizations are still unaware of how MicrosoftMon, 03 Mar 2025 18:37:24 GMTBloghttps://www.accentvoice.com/cloud-contact-center-trends-for-2025/https://www.accentvoice.com/cloud-contact-center-trends-for-2025/In today’s fast-paced digital world, businesses are increasingly turning to cloud-based contact centers to enhance customer experiences, improve operational efficiency, and future-proof their communications. AsThu, 20 Feb 2025 17:53:30 GMTBloghttps://www.accentvoice.com/accent-app-2-0-release/https://www.accentvoice.com/accent-app-2-0-release/Available for download on November 11th, version 2.0 update of the Accent app introduces new communication features, an updated user experience, and integrates a variety of productivity tools including Gmail andWed, 08 Nov 2023 15:08:05 GMTNewsProduct Announcementhttps://www.accentvoice.com/accent-cloud-phone-app-for-ios-and-android/https://www.accentvoice.com/accent-cloud-phone-app-for-ios-and-android/Accent releases purpose built app for exceptional cloud phone calls via mobile devices and delivering on the promise of a voice-first mobile app calling experience. Accent has released the Accent Cloud Phone app, aMon, 23 Oct 2023 18:40:35 GMTNewsProduct Announcementhttps://www.accentvoice.com/accent-meetings-for-ios-and-android/https://www.accentvoice.com/accent-meetings-for-ios-and-android/New and improved Accent Meetings app delivers cloud-based HD video conferencing, online meetings, and collaboration services on iOS and Android devices. Accent has released a new and improved Accent Meetings app for iOSThu, 06 Apr 2023 02:33:44 GMTNewsProduct Announcementhttps://www.accentvoice.com/accent-desktop-version-1-4-release/https://www.accentvoice.com/accent-desktop-version-1-4-release/Version 1.4 update of the Accent desktop application introduces new features, improves user experience, and simplifies app usage. Accent will release version 1.4 of the Accent Desktop app to all new and existing users onWed, 19 Jan 2022 01:00:04 GMTNewsProduct Announcementhttps://www.accentvoice.com/improved-customer-support-increased-sales-with-accents-cloud-contact-center/https://www.accentvoice.com/improved-customer-support-increased-sales-with-accents-cloud-contact-center/Restaurant equipment distributor serving the food service industry for over 50 years improves customer service, increases sales, and raises business efficiency with Accent’s Cloud Contact Center. {"RestaurantMon, 11 Oct 2021 14:19:07 GMTBloghttps://www.accentvoice.com/accent-desktop-app-version-1-2-14/https://www.accentvoice.com/accent-desktop-app-version-1-2-14/Update brings new features and enhancements including personal calendar integration and animated GIF support within chat. Accent has recently released version 1.2.14 of the Accent Desktop app, delivering new features andMon, 27 Sep 2021 18:20:45 GMTProduct Announcementhttps://www.accentvoice.com/june-2021-cloud-phone-system-app-updates/https://www.accentvoice.com/june-2021-cloud-phone-system-app-updates/June update brings new features and performance enhancements to Accent’s cloud phone system and unified communication applications. Accent has completed a planned upgrade to its cloud phone system services and unifiedTue, 01 Jun 2021 12:20:59 GMTNewsProduct Announcementhttps://www.accentvoice.com/accent-receives-2021-unified-communication-product-of-the-year-award/https://www.accentvoice.com/accent-receives-2021-unified-communication-product-of-the-year-award/Accent honored for exceptional innovation delivering cloud-based video meetings, team messaging, and unified communications. Accent, a leading provider of cloud communication services and business communication softwareThu, 06 May 2021 11:41:39 GMTIndustry AwardsNewshttps://www.accentvoice.com/accents-cloud-contact-center-receives-voice-technology-excellence-award/https://www.accentvoice.com/accents-cloud-contact-center-receives-voice-technology-excellence-award/Accent’s Cloud Contact Center Honored for Exceptional Technology, Innovation, and Commitment to Improving the Customer Experience Accent, a leading provider of cloud communication services and business communicationTue, 30 Mar 2021 20:03:54 GMTIndustry AwardsNewshttps://www.accentvoice.com/accent-receives-video-conferencing-excellence-award-from-tmcnet/https://www.accentvoice.com/accent-receives-video-conferencing-excellence-award-from-tmcnet/Accent, a leading provider of cloud communication services, video meetings, team messaging, and business communication software announced today that TMC, a global integrated media company, has named VoiceONE® Meetings asWed, 11 Nov 2020 02:58:07 GMTBlogIndustry AwardsNewshttps://www.accentvoice.com/delivering-an-improved-transcription-experience-via-aws/https://www.accentvoice.com/delivering-an-improved-transcription-experience-via-aws/Last month, the product and engineering team here at Accent rolled out an upgrade to our cloud-based voicemail transcription services for all VoiceONE Cloud Phone System and Cloud Contact Center users. This upgradeThu, 24 Sep 2020 16:11:42 GMTNewshttps://www.accentvoice.com/accent-releases-cloud-based-video-conferencing-and-online-meetings-service-for-business/https://www.accentvoice.com/accent-releases-cloud-based-video-conferencing-and-online-meetings-service-for-business/Accent, a leading provider of cloud communication services, team messaging, and business communication software announced today the launch of its new VoiceONE® Meetings video conferencing and web-based meetings service.Thu, 17 Sep 2020 12:43:24 GMTNewsProduct Announcementhttps://www.accentvoice.com/accent-launches-team-communication-messaging-and-collaboration-focused-service-for-business/https://www.accentvoice.com/accent-launches-team-communication-messaging-and-collaboration-focused-service-for-business/Accent’s VoiceONE® Connect empowers teams to communicate faster and more efficiently than legacy mail and messaging services.Tue, 02 Jun 2020 19:50:54 GMTProduct Announcementhttps://www.accentvoice.com/accent-recognized-for-hosted-voip-excellence-by-internet-telephony-magazine/https://www.accentvoice.com/accent-recognized-for-hosted-voip-excellence-by-internet-telephony-magazine/Accent’s VoiceONE Cloud Phone System Honored for Delivering Exceptional IP Communication and Cloud-based Solutions.Tue, 24 Sep 2019 20:13:00 GMTIndustry Awardshttps://www.accentvoice.com/accent-telecom-reseller-discuss-the-cloud-communications-industry/https://www.accentvoice.com/accent-telecom-reseller-discuss-the-cloud-communications-industry/Recently, Accent attended the Cloud Communications Summit in Washington D.C. During the event, Chris Cameron of Accent sat down with Doug Green of the Telecom Reseller podcast to discuss the Cloud Comms Summit and theSat, 14 Sep 2019 12:46:00 GMTNewshttps://www.accentvoice.com/voiceone-cloud-contact-center-honored-for-improving-customer-service-technology/https://www.accentvoice.com/voiceone-cloud-contact-center-honored-for-improving-customer-service-technology/COLUMBUS, OH, September 10, 2019 — Accent, a leading provider of cloud-based unified communications, contact center services, and real-time messaging services announced today that TMC, a global, integrated media company,Tue, 10 Sep 2019 13:15:00 GMTIndustry Awardshttps://www.accentvoice.com/accent-receives-2019-unified-communications-product-of-the-year-award/https://www.accentvoice.com/accent-receives-2019-unified-communications-product-of-the-year-award/VoiceONE cloud phone system recognized as a leader in the unified communications industry.Tue, 25 Jun 2019 13:29:00 GMTIndustry Awardshttps://www.accentvoice.com/accent-receives-2019-internet-telephony-product-of-the-year-award/https://www.accentvoice.com/accent-receives-2019-internet-telephony-product-of-the-year-award/VoiceONE Connect cloud service recognized for industry innovation.Wed, 20 Mar 2019 13:35:00 GMTIndustry Awardshttps://www.accentvoice.com/orecx-and-accent-announce-cloud-contact-center-partnership-and-first-customer/https://www.accentvoice.com/orecx-and-accent-announce-cloud-contact-center-partnership-and-first-customer/OrecX, LLC, the world leader of open call recording solutions for call centers, communication service providers, SMBs and enterprises; and Accent, an award-winning unified communications and cloud services providerTue, 12 Mar 2019 13:45:00 GMTNewshttps://www.accentvoice.com/accent-expands-voiceone-cloud-footprint-to-ten-national-datacenters/https://www.accentvoice.com/accent-expands-voiceone-cloud-footprint-to-ten-national-datacenters/Accent, a leading cloud VoIP and unified communications service provider, has recently expanded its VoiceONE cloud footprint to include eight new geographic markets. The recent expansion brings Accent’s cloud footprintSat, 19 Jan 2019 13:48:00 GMTProduct Announcement