Pick a Plan that Works for Your Business

A complete business communication service featuring cloud phone, team messaging, video meetings, unlimited calling & text messaging, desk phones, and so much more.  Use our desktop and mobile apps, bring your own phone, or include the phone with your monthly subscription.  All services include complete setup and ongoing support from our customer-focused U.S. based technical support team.

Team

Video Meetings & Team Messaging

$6.99

/user/month*

  • Host Video Meetings & Online Conferences (up to 30 participants)
  • Team Messaging & Chat (Group & 1:1)
  • Team-based Calling (Internal)
  • Desktop Sharing (Group & 1:1)
  • File & Document Sharing
  • Real-time Presence
  • Desktop & Mobile App
  • Syncs Across all Devices
  • Keep Your Current Phone System
  • U.S. Based Setup & Technical Support

Pro

Cloud Phone, Video Meetings, Team Messaging

$14.99

/user/month*

Everything in Team user, PLUS:

  • Cloud Phone System
  • Unlimited Calling (U.S. & Canada)
  • Unlimited Text Messaging (U.S. & Canada)
  • Keep Your Current Numbers
  • Personal Numbers (DID) Included
  • Voicemail w/Transcription
  • Automated Attendants & Voice Menus
  • Music on Hold
  • Advanced Call Routing
  • Cloud Admin Portal
  • Complete Feature Set
  • Customized Setup & System Programming

Pro+

Phone, Video, Message + Bring Your Own VoIP Phone

$19.99

/user/month*

Everything in Pro user, PLUS:

  • Bring Your own VoIP Desk Phone Support
  • VoIP Desk Phone Purchase Options Available
  • VoIP Desk Phone Setup Support

Premium

Phone, Video, Message with a VoIP Phone Included

$24.99

/user/month*

Everything in Pro+ user, AND:

  • GXP 2135 VoIP Desk Phone Included

 

*Pricing displayed is based on an annual billing term for online orders or a 36-month service term for monthly billing and does not include applicable regulatory fees and taxes.  For customized pricing options please contact our sales team. 

Month-to-month service term pricing for online orders is as follows:

Team: $9.99/user/month  Pro: $18.99/user/month  Pro+: $24.99/user/month  Premium: $29.99/user/month

Additional Services Available

Toll Free Numbers

$4.95

/number/month

Additional $.04/min usage fee applies.

Additional Phone Numbers

$1.25

/number/month

Add numbers to your service from any state and area code.

Cloud E-Fax Service

$34.95

/number/month

Send/receive faxes from an email account.

Queue Supervisor/Agent License

$11.99

/license/month

Queue and deliver inbound calls to agents.

Compare Cloud Service Plans

Get the right plan to fit your users and business.

Please rotate your device to view the table properly.

 
TEAM
PRO
PRO+
PREMIUM
Monthly Price Per User
$6.99
$14.99
$19.99
$24.99
Unlimited Local/Long Distance Calling (U.S. & Canada)
Unlimited Business Text Messaging (SMS)
Direct Dial Number/Personal Phone Number Included
Port Your Current Phone Numbers
Toll Free Numbers Available ($.04/Min. Usage Fee)
International Long Distance (Tolled/Min. Usage Fee)*
U.S. Based Technical Support
TEAM COMMUNICATION
TEAM
PRO
PRO+
PREMIUM
Mobile App (iOS/Android)
Desktop App (Windows/Mac/Web)
Video Meetings (Up to 30 Participants)
Team Voice Calling
Team Messaging
Presence & Chat
Team Video Calling (1-to-1)
Team Audio Conferencing
Team Messaging Channels
Screen Sharing (Team & 1-to-1)
File Sharing (Team & 1-to-1)
VoIP Faxing (Outbound)
VIDEO MEETINGS & CONFERENCES
TEAM
PRO
PRO+
PREMIUM
Host Audio & Video Meetings
HD Video Conferencing
Personal Meeting Link
PSTN Meeting Dial-In
In-Meeting Chat (Group & Private)
In-Meeting Audio Recordings
Screen Sharing
Meeting Privacy (Passcode, Enter/Exit Control)
Moderator Controls (Mute, Kick, Allow, Record)
Meetings Up To 30 Participants
IP PHONES
TEAM
PRO
PRO+
PREMIUM
VoIP Phone Support
VoIP Phone Purchase Options
Bring Your Own Desk Phone
Customized Button Layout
Analog Device Support (Requires ATA)
GXP2135 IP Desk Phone Included
VOICEMAIL
TEAM
PRO
PRO+
PREMIUM
Personal Mailbox
Voicemail to E-mail Delivery
Voicemail Transcription
Visual Voicemail
CALL ROUTING
TEAM
STANDARD
PRO+
PREMIUM
Advanced Call Routing
Personalized Call Routing
Hunt Groups
Call Groups
Customized Call Schedules
Optional ACD Queueing (requires additional license)
Weekend & Holiday Call Routing
Day/Night Mode
BUSINESS FEATURES
TEAM
PRO
PRO+
PREMIUM
Customizable Music-on-Hold
Personal Music-on-Hold
Multi-Level Automated Attendant
Call Activity Reports
Corporate Phonebook
User Web Portal
Administrator Web Portal
Web Click-to-Call Button
CALL FEATURES
TEAM
PRO
PRO+
PREMIUM
Find Me/Follow Me
Call Reporting
Group Pickup
Call Park & Pickup
Call Forwarding
Transfer (Blind/Attended)
Caller ID
Call Waiting
Do Not Disturb
Page Groups
Call Recording (On-Demand)
Call Recording (Continuous)
Call History
Intercom
Visual Park Slots (Device Based)

Frequently Asked Questions

You’ve got questions, we’ve got answers.

What kind of internet connection do I need?

We recommend a broadband high-speed internet connection.  These options include but aren’t limited to cable coax, fiber, ethernet over copper, dedicated fixed wireless, MPLS. 

Do you limit the amount of calls I can make or receive?

Nope, our service is non-blocking, meaning you can make and receive as many concurrent phone calls as your business requires.

Where does the Connect app work?

Connect works on Windows, Mac, iOS, and Android devices via the respective native app.  Any device which has access to a compatible web browser can run the Connect web app which provides all the features of the native apps as well.

Will my current phones work with your service?

The short answer is probably.  If your current phones are VoIP and support the SIP protocol then there is a high likelihood the phones will work just fine.  We support a wide variety of SIP based phones including popular brands such as Polycom, Cisco, Yealink, Grandstream, Snom, Panasonic, and more.

What if I have multiple offices?

Because we provide a cloud based service all your offices will be connected seamlessly to the same phone system.  This will allow you to operate as one office geographically located in different physical locations.

Do you support overhead paging systems?

Yes, we can uniquely interface with your existing overhead paging system to allow user to access the system via their IP phones.  This is accomplished via a paging interface device which we provide, please ensure you mention this requirement to your sales representative.

Can I keep my current phone number?

Absolutely! Accent will port your existing number to our cloud services by working with your existing phone provider to move your number once everything is setup and ready to go.

Is the Connect app included with the Cloud Phone System option?

Yes! The Connect app is included with every cloud phone system user. 

I'm not techy, is online ordering easy?

Yes, our online order process is designed for the non-techy community.  Simply place your online order and our expert support team will have your cloud system setup and ready to go by the next business day.  We’ll setup a consultation call with you to walk you through all the available setup options and ensure your system is designed to fit your business needs. 

Do you offer toll free numbers?

Yes, toll free numbers are available or if you already have one you can port it to our service.  Toll free inbound calling includes an per minute usage fee of $.04/min.

Will my fax machine work with your service?

While we don’t support fax machines, we do provide next generation E-Fax service.  E-Fax allows your users to send and receive faxes via their email and eliminates the need to use the fax machine, with E-Fax wherever you send and receive your email you can now send and receive your faxes.

What kind of term commitment do you require?

We offer month-to-month, 36 month, and 60 month terms depending on the services you require. 

Still have questions?

“Is there a Hall of Fame for Telecommunications? You guys should be in it! The help you’ve given us over the years is exceptional!”

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