Pick a Cloud Plan that Works for Your Business

The VoiceONE Cloud Phone System is a full-featured business phone system in the cloud.  Featuring voicemail, auto attendant, music on hold, conferencing, and more.  Use the VoiceONE Connect app, bring your own phone, or include the phone with your monthly subscription.

*Pricing displayed is based on a 36-month service term and does not include applicable regulatory fees and taxes.  Online purchases are only eligible for month-to-month service term pricing, for longer service term options please contact our sales team.  Month-to-month service term pricing is as follows:

Virtual User $19.99/mo.  Standard User $24.99/mo.  Premier User $31.99/mo.  Elite User $37.99/mo.

Compare Cloud Phone System Plans

Get the right plan to fit your users and business.

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CLOUD PHONE SYSTEM PLANS
CLOUD CALLING
VIRTUAL
STANDARD
PREMIER
ELITE
Monthly Price Per User
$14.99
$18.99
$23.99
$29.99
Unlimited Local/Long Distance Calling (U.S. & Canada)
Unlimited Business Text Messaging (SMS)
Direct Dial Number/Personal Phone Number
Port Your Current Numbers
Toll Free Numbers Available ($.04/Min.)
International Long Distance (Tolled)*
U.S. Based Technical Support
TEAM COMMUNICATION
VIRTUAL
STANDARD
PREMIER
ELITE
Connect Mobile App (iOS/Android)
Connect Desktop App (Windows/Mac/Web)
Team Voice & Video Calling
Team Messaging
Presence & Chat
Video Calling (1-to-1)
Team Audio Conferencing
Team Collaboration Channels
Screen Sharing (1-to-1)
File Sharing (Team & 1-to-1)
VoIP Faxing (Outbound)
MEETINGS & CONFERENCES
VIRTUAL
STANDARD
PREMIER
ELITE
Personal Conference Bridge (Audio Only)
Web-based Conference Management
Audio & Video Web Meetings
Personal Meeting Link
DESK PHONES
VIRTUAL
STANDARD
PREMIER
ELITE
IP Desk Phone Support
Bring Your Own Desk Phone
Customized BLF Layout
Analog Device Support (Requires ATA)
GXP2135 IP Desk Phone Included
VOICEMAIL
VIRTUAL
STANDARD
PREMIER
ELITE
Personal Mailbox
Voicemail to E-mail Delivery
Voicemail Transcription
Visual Voicemail
CALL ROUTING
VIRTUAL
STANDARD
PREMIER
ELITE
Advanced Call Routing
Personalized Call Routing
Hunt Groups
Call Groups
Customized Call Schedules
Weekend & Holiday Call Routing
Day/Night Mode
BUSINESS FEATURES
VIRTUAL
STANDARD
PREMIER
ELITE
Customizable Music on Hold
Personal Music-on-Hold
Multi-Level Automated Attendant
Call Activity Reports
Corporate Phonebook
User Web Portal
Administrator Web Portal
CALL FEATURES
VIRTUAL
STANDARD
PREMIER
ELITE
Find Me/Follow Me
Call Reporting
Group Pickup
Call Park & Pickup
Call Forwarding
Transfer (Blind/Attended)
Caller ID
Call Waiting
Do Not Disturb
Page Groups
Call Recording (On-Demand)
Call Recording (Continuous)
Call History
Intercom
Visual Park Slots (Device Based)

Frequently Asked Questions

You’ve got questions, we’ve got answers.

What kind of internet connection do I need?

We recommend a broadband high-speed internet connection.  These options include but aren’t limited to cable coax, fiber, ethernet over copper, dedicated fixed wireless, MPLS. 

Do you limit the amount of calls I can make or receive?

Nope, our service is non-blocking, meaning you can make and receive as many concurrent phone calls as your business requires.

Where does the Connect app work?

Connect works on Windows, Mac, iOS, and Android devices via the respective native app.  Any device which has access to a compatible web browser can run the Connect web app which provides all the features of the native apps as well.

Will my current phones work with your service?

The short answer is probably.  If you current phones are VoIP and support the SIP protocol then there is a high likelihood the phones will work just fine.  We support a wide variety of SIP based phones including popular brands such as Polycom, Cisco, Yealink, Grandstream, Snom, Panasonic, and more.

What if I have multiple offices?

Because we provide a cloud based service all your offices will be connected seamlessly to the same phone system.  This will allow you to operate as one office geographically located in different physical locations.

Do you support overhead paging systems?

Yes, we can uniquely interface with your existing overhead paging system to allow user to access the system via their IP phones.  This is accomplished via a paging interface device which we provide, please ensure you mention this requirement to your sales representative.

Can I keep my current phone number?

Absolutely! Accent will port your existing number to our cloud services by working with your existing phone provider to move your number once everything is setup and ready to go.

Is the Connect app included with the Cloud Phone System option?

Yes! The Connect app is included with every cloud phone system user. 

I'm not techy, is online ordering easy?

Yes, our online order process is designed for the non-techy community.  Simply place your online order and our expert support team will have your cloud system setup and ready to go by the next business day.  We’ll setup a consultation call with you to walk you through all the available setup options and ensure your system is designed to fit your business needs. 

Do you offer toll free numbers?

Yes, toll free numbers are available or if you already have one you can port it to our service.  Toll free inbound calling includes an per minute usage fee of $.04/min.

Will my fax machine work with your service?

While we don’t support fax machines, we do provide next generation E-Fax service.  E-Fax allows your users to send and receive faxes via their email and eliminates the need to use the fax machine, with E-Fax wherever you send and receive your email you can now send and receive your faxes.

What kind of term commitment do you require?

We offer month-to-month, 36 month, and 60 month terms depending on the services you require. 

Still have questions?

“Is there a Hall of Fame for Telecommunications? You guys should be in it! The help you’ve given us over the years is exceptional!”

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