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Contact our support team directly or fill out the form below to submit a ticket.

Support Hours

  • Live Support: Monday - Friday, 8AM-5PM EST via phone & email
  • Emergency Support: 24/7 via phone based on severity

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Support requests are prioritized on severity level and the order in which they are received. All support requests are subject to the terms and conditions detailed within the respective Master Service Agreement, Accent Total Service Agreement, or any other Agreement issued and agreed upon by Accent which governs the services Accent provides. All support requests require a current service/support agreement.