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Solution

Switch from Mitel to Accent and keep your Mitel phones

Don't throw away your investment in those Mitel phones, switch to Accent's cloud phone system and reuse eligible Mitel phone models with us.

Get your migration quoteCall (800) 589-7379
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Switch From Mitel Without Replacing Your Phones

Request a quote

Make the jump from Mitel to Accent's all-in-one cloud

  • Cloud Phone System

    Ditch the old Mitel system and stay connected anywhere on the modern cloud phone system that's built for today's business.

  • Team Communication

    Accent is your team's communication hub: chat, share files & content, integrate AI agents and more.

  • Microsoft Teams

    Make and receive your business calls right from within Microsoft Teams powered by Accent's cloud calling.

  • Contact Center

    Improve your customer service experience with AI-powered cloud contact center features and technology.

Mitel phones

Which Mitel phone models can you keep?

Certain Mitel phone model can be updated to support the open SIP standard and migrated to Accent's cloud.

Get your migration quote
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  • Moves with you

    We convert them to SIP, the open standard Accent's cloud phone system uses, and set each one up for you.

    • Mitel 6920W
    • 6930W
    • 6940W

    Some 6900 phones built before April 2018 may not take the new SIP firmware: check the label on the back, or send us a photo of one.

  • Ask us

    Send us the model numbers and we will check them.

    • Mitel 6915
    • 6970 conference phone
    • other Mitel models
    • older ShoreTel‑branded phones

  • Needs replacing

    These can't be converted to SIP. We quote replacement phones.

    • Mitel 6920, 6930 and 6940 without the W
    • 6930L
    • 6905
    • 6910
    • Mitel digital desk phones
    • most of the 5300 series

Mitel ends support for MiVoice ConnectDecember 31, 2029

That is Mitel's date for MiVoice Connect. After it, Mitel no longer supports the system. Plan your move on your own schedule.

Plan Your Move
  • ShoreTel is now MiVoice ConnectMitel bought ShoreTel in 2017. The ShoreTel phone system is now called MiVoice Connect.
  • Other Mitel systemsThey move to Accent the same way, and the same Mitel phones come with you.

Features

Business Phone System Features That Matter

Your cloud phone system shouldn't sacrifice critical business telephony features for apps or flexibility, ours certainly doesn't.

  • Cloud Voice

    Stop maintaining legacy on-premise systems and migrate to cloud-based services available anywhere.

  • Port Your Current Numbers

    Keep your current business phone numbers even when switching voice providers.

  • Device Flexibility

    Accent supports a wide range of VoIP desk phones along with your favorite mobile devices.

  • Customized IVR & Menus

    Put your best foot forward to callers with unique automated attendant greetings and voice menus.

  • Advanced Call Routing

    Route your phone calls to critical answer points with unique cloud-based call routing flexibility.

  • Complete Installation & Training

    A-to-Z setup of your cloud services along with customized training and delivery services.

  • Get Started Fast

    Sign-up online and have your cloud phone system ready to go by the next business day or sooner.

  • Configured to Your Business

    Don't settle for one size fits all. We configure your cloud phone system to fit your business needs.

  • Complete Support

    Get the full support experience your business deserves with our U.S. based technical support team.

Questions from Mitel and ShoreTel owners

Do our Mitel phones move with us?

Your Mitel 6920W, 6930W and 6940W phones do. We convert them to SIP and set each one up on Accent. Some 6900 phones built before April 2018 may not take the new SIP firmware, so send us a photo of one label. The 6920, 6930 and 6940 without the W, the 6930L, the 6905 and the 6910 need replacing, and we quote replacements. For the 6915, the 6970 conference phone and other models, ask us.

We run ShoreTel or MiVoice Connect. Do you migrate those?

Yes. Mitel bought ShoreTel in 2017, and the ShoreTel system is now MiVoice Connect. Mitel has set December 31, 2029 as its end of technical support. We move your numbers, menus and call routing to Accent. For older ShoreTel-branded phones, send us the model numbers and we will check them.

Do we keep our phone numbers?

Yes. We port your current numbers, toll-free numbers included, once your new system is set up and ready.

What happens to our auto attendant and call routing?

We rebuild them on Accent: your greetings, multi-level voice menus, hunt and call groups, schedules and queues, configured to how you work.

Who converts the phones?

We do. We load the firmware and set up every phone. Your staff never reflashes a phone.

Does our analog equipment keep working?

Yes. Overhead paging, fax machines and analog phone lines connect to Accent's cloud phone system with equipment and services we provide.

We have more than one office. Does that work?

Yes. Every office runs on the same Accent cloud phone system and works as one.

What does it cost?

Accent is a monthly cloud phone service. Our plans are on the plans and pricing page. Your quote covers phone conversion and any replacement phones.
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