Pick a Plan that Works for Your Business
A complete business communication service featuring cloud phone, team messaging, video meetings, unlimited calling & text messaging, desk phones, and so much more. Use our desktop and mobile apps, bring your own phone, or include the phone with your monthly subscription. All services include complete setup and ongoing support from our customer-focused U.S. based technical support team.
Team
Video Meetings & Team Messaging
$6.99
/user/month*
- Host Video Meetings & Online Conferences (up to 30 participants)
- Team Messaging & Chat (Group & 1:1)
- Team-based Calling (Internal)
- Desktop Sharing (Group & 1:1)
- File & Document Sharing
- Real-time Presence
- Desktop & Mobile App
- Syncs Across all Devices
- Keep Your Current Phone System
- U.S. Based Setup & Technical Support
Pro
Cloud Phone, Video Meetings, Team Messaging
$14.99
/user/month*
Everything in Team user, PLUS:
- Cloud Phone System
- Unlimited Calling (U.S. & Canada)
- Unlimited Text Messaging (U.S. & Canada)
- Keep Your Current Numbers
- Personal Numbers (DID) Included
- Voicemail w/Transcription
- Automated Attendants & Voice Menus
- Music on Hold
- Advanced Call Routing
- Cloud Admin Portal
- Complete Feature Set
- Customized Setup & System Programming
Pro+
Phone, Video, Message + Bring Your Own VoIP Phone
$19.99
/user/month*
Everything in Pro user, PLUS:
- Bring Your own VoIP Desk Phone Support
- VoIP Desk Phone Purchase Options Available
- VoIP Desk Phone Setup Support
Premium
Phone, Video, Message with a VoIP Phone Included
$24.99
/user/month*
Everything in Pro+ user, AND:
- GXP 2135 VoIP Desk Phone Included
*Pricing displayed is based on an annual billing term for online orders or a 36-month service term for monthly billing and does not include applicable regulatory fees and taxes. For customized pricing options please contact our sales team.
Month-to-month service term pricing for online orders is as follows:
Team: $9.99/user/month Pro: $18.99/user/month Pro+: $24.99/user/month
Additional Services Available
Toll Free Numbers
$4.95
/number/month
Additional $.04/min usage fee applies.
Additional Phone Numbers
$1.25
/number/month
Add numbers to your service from any state and area code.
Cloud E-Fax Service
$34.95
/number/month
Send/receive faxes from an email account.
Queue Supervisor/Agent License
$11.99
/license/month
Queue and deliver inbound calls to agents.
Compare Cloud Service Plans
Get the right plan to fit your users and business.
Please rotate your device to view the table properly.
| Monthly Price Per User | ||||
| Unlimited Local/Long Distance Calling (U.S. & Canada) |  | | |
|
| Unlimited Business Text Messaging (SMS) | | | |
|
| Direct Dial Number/Personal Phone Number Included | | | |
|
| Port Your Current Phone Numbers | | | |
|
| Toll Free Numbers Available ($.04/Min. Usage Fee) | | | |
|
| International Long Distance (Tolled/Min. Usage Fee)* | | | |
|
| U.S. Based Technical Support | | | | |
| Mobile App (iOS/Android) | | | | |
| Desktop App (Windows/Mac/Web) | | | | |
| Video Meetings (Up to 30 Participants) | | | | |
| Team Voice Calling | | | | |
| Team Messaging | | | | |
| Presence & Chat | | | | |
| Team Video Calling (1-to-1) | | | | |
| Team Audio Conferencing | | | | |
| Team Messaging Channels | | | | |
| Screen Sharing (Team & 1-to-1) | | | | |
| File Sharing (Team & 1-to-1) | | | | |
| VoIP Faxing (Outbound) | | | |
|
| Host Audio & Video Meetings | | | | |
| HD Video Conferencing | | | | |
| Personal Meeting Link | | | | |
| PSTN Meeting Dial-In | | | | |
| In-Meeting Chat (Group & Private) | | | | |
| In-Meeting Audio Recordings | | | | |
| Screen Sharing | | | | |
| Meeting Privacy (Passcode, Enter/Exit Control) | | | | |
| Moderator Controls (Mute, Kick, Allow, Record) | | | | |
| Meetings Up To 30 Participants | | | | |
| VoIP Phone Support | | |
||
| VoIP Phone Purchase Options | | |
||
| Bring Your Own Desk Phone | | |
||
| Customized Button Layout | | |
||
| Analog Device Support (Requires ATA) | | |
||
| GXP2135 IP Desk Phone Included | |
|||
| Personal Mailbox | | | |
|
| Voicemail to E-mail Delivery | | | |
|
| Voicemail Transcription | | | |
|
| Visual Voicemail | | | |
|
| Advanced Call Routing | | | |
|
| Personalized Call Routing | | | |
|
| Hunt Groups | | | |
|
| Call Groups | | | |
|
| Customized Call Schedules | | | |
|
| Optional ACD Queueing (requires additional license) | | | |
|
| Weekend & Holiday Call Routing | | | |
|
| Day/Night Mode | | | |
|
| Customizable Music-on-Hold | | | |
|
| Personal Music-on-Hold | | | |
|
| Multi-Level Automated Attendant | | | |
|
| Call Activity Reports | | | |
|
| Corporate Phonebook | | | |
|
| User Web Portal | | | |
|
| Administrator Web Portal | | | |
|
| Web Click-to-Call Button | | | |
|
| Find Me/Follow Me | | | |
|
| Call Reporting | | | |
|
| Group Pickup | | | |
|
| Call Park & Pickup | | | |
|
| Call Forwarding | | | |
|
| Transfer (Blind/Attended) | | | |
|
| Caller ID | | | |
|
| Call Waiting | | | |
|
| Do Not Disturb | | | |
|
| Page Groups | | | |
|
| Call Recording (On-Demand) | | | |
|
| Call Recording (Continuous) | | | |
|
| Call History | | | |
|
| Intercom | | |
||
| Visual Park Slots (Device Based) | | |
Frequently Asked Questions
You’ve got questions, we’ve got answers.
What kind of internet connection do I need?
We recommend a broadband high-speed internet connection. These options include but aren’t limited to cable coax, fiber, ethernet over copper, dedicated fixed wireless, MPLS.
Do you limit the amount of calls I can make or receive?
Nope, our service is non-blocking, meaning you can make and receive as many concurrent phone calls as your business requires.
Where does the Connect app work?
Connect works on Windows, Mac, iOS, and Android devices via the respective native app. Any device which has access to a compatible web browser can run the Connect web app which provides all the features of the native apps as well.
Will my current phones work with your service?
The short answer is probably. If your current phones are VoIP and support the SIP protocol then there is a high likelihood the phones will work just fine. We support a wide variety of SIP based phones including popular brands such as Polycom, Cisco, Yealink, Grandstream, Snom, Panasonic, and more.
What if I have multiple offices?
Because we provide a cloud based service all your offices will be connected seamlessly to the same phone system. This will allow you to operate as one office geographically located in different physical locations.
Do you support overhead paging systems?
Yes, we can uniquely interface with your existing overhead paging system to allow user to access the system via their IP phones. This is accomplished via a paging interface device which we provide, please ensure you mention this requirement to your sales representative.
Can I keep my current phone number?
Absolutely! Accent will port your existing number to our cloud services by working with your existing phone provider to move your number once everything is setup and ready to go.
Is the Connect app included with the Cloud Phone System option?
Yes! The Connect app is included with every cloud phone system user.
I'm not techy, is online ordering easy?
Yes, our online order process is designed for the non-techy community. Simply place your online order and our expert support team will have your cloud system setup and ready to go by the next business day. We’ll setup a consultation call with you to walk you through all the available setup options and ensure your system is designed to fit your business needs.
Do you offer toll free numbers?
Yes, toll free numbers are available or if you already have one you can port it to our service. Toll free inbound calling includes an per minute usage fee of $.04/min.
Will my fax machine work with your service?
While we don’t support fax machines, we do provide next generation E-Fax service. E-Fax allows your users to send and receive faxes via their email and eliminates the need to use the fax machine, with E-Fax wherever you send and receive your email you can now send and receive your faxes.
What kind of term commitment do you require?
We offer month-to-month, 36 month, and 60 month terms depending on the services you require.
